Oops I Clicked It Again

The human side of cybersecurity

About

I’m Joe. I work in cybersecurity, and most of the problems I see aren’t technical, they’re human.

People are juggling too much. Training gets forgotten. Systems don’t behave the way people expect them to. When things break, “user error” becomes the default explanation.

That feels like a cop-out to me.

This blog is my space to explore how security can be calmer, clearer, and more human, and how that shift alone could prevent a lot of incidents.

What you’ll find here

This isn’t a place for fear-driven security advice or finger-pointing. It is a place for:

  • Practical insights from real-world experience
  • Reflections on behaviour, culture, and training
  • Lessons learned from things that didn’t work
  • Experiments, observations, and patterns from the field

Sometimes that means sharing things I got wrong.
Sometimes it means questioning accepted “best practice”.

Who this is for

If you:

  • Work in cybersecurity, risk, or IT
  • Train or support staff on security topics
  • Care about security culture, not just compliance
  • Have ever thought “we’ve done the training, so why is this still happening?”

…then you’re in the right place

Recent Posts

  • Phishing Drills – How to Handle “Repeat Clickers”
    Repeat clickers/offenders/customers, whatever you call them, I’m talking about the people that keep showing up on your phishing drill reports. There are a few considerations when thinking about how to get the message across. There’s an uncomfortable truth that security people need to face up to, if you’re seeing the same names on your phishing
  • I didn’t start from scratch: Lessons from a “slow” career pivot
    I didn’t change careers because I had a sudden breakthrough. To be honest, cybersecurity had always been hovering there in the background, like a software update I kept clicking “Remind me tomorrow” on. I just didn’t think it was meant for people like me. I assumed the industry was reserved for hoodie-wearing undiscovered geniuses who
  • Why I’m Starting This Blog
    I want a place to dump thoughts, experiments, and reflections, basically my brain on paper. Partly this is for me, partly for anyone who might stumble across it. I’m doing this to build confidence in talking about cybersecurity and to find a sense of community in the industry. I have ideas and experiences I rarely